Executive Director

Employer: Court Appointed Special Advocates of San Mateo County
Job Title: Executive Director
Type: Full-Time
Category: Exempt
Supervisor: Board of Directors

Do you have a passion for helping children achieve their full potential and an interest in leading a growth-minded organization filled with equally passionate directors, staff, volunteers, and donors?

Organizational Overview
Court Appointed Special Advocates of San Mateo County (CASA) is a non-profit organization that strives to ensure that all abused and neglected children have a consistent and caring adult who speaks on their behalf and helps them reach their full potential. CASA recruits, trains, and provides ongoing support to community volunteers serving as officers of the court, who work with the most vulnerable children in San Mateo County. CASA works with judges, attorneys, social workers, teachers, and others, to advocate for improvements in the foster care system to benefit neglected and delinquent children and to create positive change in their lives. CASA’s offices are in the Sobrato Center in Redwood City, CA - http://www.casaofsanmateo.org.

Position Overview
CASA is seeking a full-time Executive Director to drive strategy growth in every functional area and continue to increase the reach of the program. In conjunction with the Board of Directors, the Executive Director has overall strategic responsibility and operational management for CASA’s achievement of mission and financial objectives. This involves the supervision and coordination of a volunteer service program that provides advocacy to abused, neglected, and delinquent children, fundraising, and financial management of the organization.  Other key responsibilities include resource development and maintenance, agency and program planning, community and public relations, personnel management, agency liaison to the Board of Directors (the “Board”), and fiscal management.

Planning & Administration

  • Oversee the development, delivery, and evaluation of CASA’s programs, services and resources in a manner that is consistent with the mission, values, and goals of the organization.
  • Ensure that the organization has short and long range strategies that align the organization’s resources to achieve the agency’s mission.
  • Seek out, evaluate, and make recommendations regarding options for Program expansion, organizational mergers, and so forth, as appropriate.
  • Develop and maintain a thorough knowledge of the issues and stakeholders surrounding the issues of child welfare and dependence.
  • Ensure sound financial planning, management and organization accountability.
  • Coordinate the implementation of the yearly budget including the development and implementation of adequate financial controls and practices.
  • Ensure that good human resource practices are in place including the development of position descriptions and implementation of regular performance evaluations.
  • Ensure that the agency complies with all relevant laws, regulations, and applicable policies set forth by the Board of Directors, courts, and federal, state, and local agencies.
  • Negotiate and ensure accountability for all agency contracts and grants.

Fund Development and Community Relations

  • Ensure that good communication and cooperative working relationships are established with key agency stakeholders including staff, Board, volunteers, funders and appropriate judicial and CASA leadership at the local, state and national levels.
  • Provide a visible presence for CASA in the community by making presentations to community groups and developing strong media relations, serving as an ambassador and spokesperson to the media, funders, and general public.
  • Oversee development and implementation of an annual fund development plan including corporate, government and foundation support.
  • Develop the major donor and stewardship focus of the organization.

Board Relations

  • Attend as an active participant all Board meetings, task forces, and committees; provide support to Board by preparing meeting agenda and supporting materials.
  • Report regularly to the Board regarding organizational objectives, financial status of the organization, and other issues relevant to the Board.
  • Provide the Board with adequate information to help members reach sound decisions and establish policies.
  • Provide support, education, and leadership to the Board to assist them in their roles and responsibilities and participates in the recruiting and training of new Board members.
  • Supervise the implementation of Board policy.
  • Interface between the Board and staff. 

Staff & Volunteer Management and Professional Development

  • Oversee and manage staff on a daily basis.
  • Oversee the recruitment, employment, development, and separation of all personnel.
  • Ensure job descriptions are developed and maintained, proper HR policies are documented and implemented, and regular performance evaluations are held.
  • Maintain a climate that attracts, retains, and motivates a diverse and high caliber team of staff.
  • Create an annual plan for staff to develop or strengthen essential relationships and skills critical to the organization’s success.

Volunteer Management and Professional Development

  • Oversee the recruitment, training, and development of all volunteers, including members of the Board of Directors.
  • Identify additional opportunities for increasing organization efficiency and efficacy through volunteer utility.
  • Oversee identification and training of volunteers for advancement within the Program’s Peer Coordinator Model.
  • Handle all volunteer oversight, complaints, and discipline.

Record-Keeping, Legal, and Compliance

  • Ensure that the agency complies with all relevant laws, government legislation, regulations and applicable policies set forth by the Board and regulators pertinent to CASA’s role as an employer and non-profit corporation.
  • Ensure maintenance of corporate records as required by Bylaws


  • A commitment to and passion for children and families.
  • Advanced degree in Business, Public Administration, Law, Social Work, Education, or Public Health with minimum of 5 years related experience in volunteer, non-profit, dependency court, or public service agency.
  • Knowledge of the dependency, foster care, and juvenile delinquency system with preference for candidates experienced within the San Mateo County dependency, foster care, and juvenile justice system.
  • Familiarity with the agencies and organizations that work with CASA's youth including the education system, community organizations, and faith based organizations.
  • Familiarity with the special health care needs of children in the dependency, foster care, and juvenile delinquency system.
  • Demonstrated organizational management skills, including management and development of both professional staff and volunteers.
  • Ability to acquire and steward individual, corporate, government, and foundation donors.
  • Excellent communication skills, written and spoken.
  • Experience working successfully with a Board of Directors.
  • Collaborative team player.
  • Entrepreneurial spirit, flexible, and able to adapt to a changing environment.
  • Proficient in the use of relevant technology and computer applications.

Compensation and Benefits
CASA is offering a competitive salary and benefits package. Compensation will be based on the selected candidate’s experience and qualifications. 

To Apply
Please send your resume along with a cover letter describing your interest and qualifications to careers@casaofsanmateo.org.

CASA of San Mateo County is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Program Director

Job title: Program Director
Reports to: Executive Director
Type of position: Full-time
Hours: 40/week Exempt

CASA of San Mateo County is looking for an experienced human services professional with exceptional interpersonal skills. The Program Director position is a multifaceted position.

Position Overview:

The Program Director provides professional support to Program Managers, Program Associates, and Peer Supervisors ensuring that CASA Volunteers involved with the program receive excellent support and sound guidance.  The Program Director works with community partners such as Social Services, Probation and the Courts to create and facilitate effective relationships and awareness of the program.  The Program Director works closely with direct reports to create a sense of empowerment for Peer Supervisors and CASA Volunteers.  The Program Director serves on the Management Team and represents program interests to the Executive Director.

Duties and Responsibilities:

  • Recruit, interview, orient, train and supervise program personnel, including Program Managers, Program Associates, Peer Supervisors, and program interns
  • Provide case consultation with CASA Volunteers; Program Managers and Peer Supervisors and participate in case conferences
  • Field complaints, mediate and problem solve around difficult case issues
  • Modify program personnel position descriptions, conduct regular performance evaluations and maintain personnel files
  • Review monthly time sheets
  • Review and approve PTO requests (review office coverage including during training)
  • Review monthly supervisor caseload reports


  • Prepare monthly program reports
  • Participate in Management Team Meetings providing program perspective and feedback from Program Managers, Peer Supervisors and CASA Volunteers
  • Participate in short and long term planning meetings
  • Meet regularly with Program personnel and Peer Supervisors
  • Identify and problem solve processes that impact the effectiveness of the Program
  • Communicate with Program Managers about changes in training, program and policy.
  • Ensure policies and procedures are updated in the Program Manager Manual
  • Work with the Executive Director and the Management Team around program needs including staffing, budget, training, education, outcome objectives, policy changes, and process development
  • Participate in collaborative and community meetings as identified by the Executive Director
  • Develop and implement measurable outcome objectives
  • Review and/or write quarterly and annual program reports
  • Support Volunteer and Training Coordinator and Outreach and Recruitment Coordinator to increase the number and diversity of trainees.
  • Evaluate changes within Social Services, the Courts or child welfare laws for impact to the program and new ways of advocating and training Program Managers and CASA Volunteers.
  • Initiate and/or maintain tracking systems


  • Bachelor’s degree in related field with a minimum of two years management experience
  • Demonstrated management skills
  • Open Minded
  • Excellent communication skills
  • Collaborative Team Player
  • Entrepreneurial spirit
  • Cheerful flexibility and sense of humor
  • Passion for children and families
  • Available on weekends and evenings, as needed

Other Skills/Abilities:

  • Knowledge of San Mateo County
  • Previous experience working with volunteers and knowledge and understanding of child abuse and neglect, families in crisis, and other social services skills
  • Case management skills

CASA offers comprehensive benefits and competitive salaries that are commensurate with experience.

To: Apply:

To apply for the position, please email your resume and a cover letter with the subject heading Program Director to careers@casaofsanmateo.org.

Please no phone calls about the position.


CASA of San Mateo County is an Equal Opportunity employer. Applicants are considered without regard to ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic identity, gender,  gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) sexual orientation, or request for FMLA.